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We will deliver goods ordered by you as soon as possible to the address you give us for delivery, within 3-5 working days of your order.
We aim to dispatch all UK orders on the next working day the order was placed. Our next day fulfilment service will be available on orders placed during the working days of Monday-Friday before the daily cut off time of 14:30 hrs. Any orders placed outside of the mentioned days and cut off time, will be despatched on the next working day.
Please be aware of the tracking provided for your order and make sure someone is available at your delivery address to receive the goods. All goods marked as delivered by our courier company, which are seen to be in the correct location via GPS tracking and evidence, will not be put forward for a lost parcel claim.
During certain periods of the year such as bank holidays and Christmas shutdown, it may not be possible to meet our obligations on ‘next day’ fulfilment during the working days of Monday - Friday. We reserve the right not to make deliveries outside the United Kingdom unless our ordering process provides that facility.
Free International Shipping (USA)
This service is between 7-14 Working Days from dispatch. If you don’t receive the parcel within the stated timeframe please contact our customer service team via our email email@example.com or our contact page.
If you have an issue with you order please contact customer service.
C/O REFUEL GLOBAL BRANDS LTD
5 JEFFERSON WAY