LAVAIR FAQ’s
Where do you ship to and how much will it cost?
We currently only ship products domestically (UK) and to the United States. The cost of shipping your order is dependant on your delivery location. Here are the various shipping options available:
UNITED KINGDOM
DHL domestic UK - £7.00
This service is between 1-3 Working Days from dispatch, due to congestion of the logistics services or issues outside of our control delivery times can be variable. (Mon - Fri, 14:30 Cut-off time for order fulfilment).
USA
International Shipping (USA)
DHL Express - £50
This service is between 7-14 Working Days from dispatch. If you don’t receive the parcel within the stated timeframe please contact our customer service team via our email info@lavairbrand.com or our contact page.
EUROPE
We currently do not ship goods to Europe.
The best place to buy LAVAIR in Europe is Foot Locker Europe. footlocker.eu
REST OF THE WORLD
We currently only ship goods to the UK and USA.
Tracking details will be provided for all orders placed. Note all transit times are to be used as a guide and may vary during the carrier’s peak business periods.
Where can I buy LAVAIR?
For UK and US Customers LAVAIR can be purchased from our online store at www.Lavairbrand.com
For European Customers, LAVAIR can be purchased at footlocker.eu
Do you do women’s sizes?
We currently have a limited collection of styles in an expanded unisex size range. EXPANDED SIZE RANGE
What is your returns policy?
All the details of our returns policy can be found on the relevant page.
What is your returns Address?
LAVAIR LTD
C/O REFUEL GLOBAL BRANDS LTD
5 JEFFERSON WAY
THAME
OXFORDSHIRE
OX9 3SZ
UNITED KINGDOM
Items must be unused and re-sellable as new, including undamaged packaging. Apparel and accessories must be returned in the original packaging provided and inside a protective shipping box/postal bag. All branded tags and barcode labels must be attached and intact.
Please ensure to enclose any original paperwork as proof of purchase, any item(s) returned without proof of purchase will be refused.
Footwear Size Guide
CONTACT US
If you have any other questions or queries about LAVAIR, please feel free to contact us using Contact Page. We aim to respond to all enquiries within 72 hours.